Published in Dawn, May 2nd, 2021

Standard employment, the long-term work arrangement with one employer, pension and benefits, is vanishing. The pandemic has made the process faster. Non-standard, exploitative forms of employment have existed since ages and remain the dominant arrangement in capitalist societies. The only difference is that another category called ‘gig’ has been added to the existing irregular, contractual, temporary or on-call arrangements. The unifying factor for non-standard arrangements is that none provides protection to workers. Gig workers constitute a significant number of those impacted by Covid-19’s economic fallout in the Western world and Asia.

‘Gig work’ refers to non-standard employment on precarious contracts with digital on-demand platforms. The nature of work varies on the basis of different types of IT-based work platforms. Crowd-work platforms outsource online clerical tasks (eg data entry, business consulting) to a dispersed crowd of workers. Location-based platforms (eg Careem, FoodPanda, AirLyft) allocate offline manual work, such as delivery or transport services, to individuals in a specific geographical area. Online tasks which require a certain level of education appear to be less exploitative than offline manual work.